The Philippines Among Top IT Offshoring Leaders Worldwide

IT offshoring is in demand today more than ever before as the business landscape shifts towards an increasingly global and digital approach.

The world is rapidly becoming digital, long before the Covid-19 outbreak is realized that work-from-home setups are productive. Today, the aim of every established company is to migrate their operations over to digital platforms. Startups are also abandoning traditional measures and going fully remote right from the start. Each company will have its own strategy for digitalization, all paths will converge in one area critical to the final goal.

Every business needs a robust IT division to support the digitalization. The IT specialists will help you integrate the programs and tools your operations need in an unfamiliar and advanced technological environment. However, the process of creating an internal IT department can cost a lot of time, money, and even disruptive that are not all good elements in a highly competitive business environment. This is why IT offshoring can be an appealing solution for companies in any size or shape.

Because of the increasing demand for IT offshoring, the leading countries with respect to Business Process Outsourcing (BPO) and offshoring are investing massively into the development of their IT-BPO branches. The Philippines, called the BPO capital in the world and is among the leading countries in that area.

How IT can be valuable in the present business climate

The demand for IT infrastructure and processes isn’t a surprise, as the world progresses toward digitalization. It’s not easy to find people without mobile phones or electronic devices. Everyone uses smartphones, laptops tablets, computers and smartphones for almost everything because it is possible in modern times. The move to rely on digital channels and electronic devices made its way to businesses. Digitalization brings a great deal of convenience for organizations and their daily operations. Employees can enjoy more manageable workloads due to the automation features that digital tools and programs offer. But their internal processes aren’t the only ones benefitting from the digital revolution. As their tools, devices and software improve, so does their reach.

Digitalization opens the way to globalization, which allows businesses to be more connected to customers across the globe. It’s much easier to reach out to people due to digital channels like websites, online stores, and websites. Expanding globally is possible even if the company is still focused on the local market.

The IT department of a business is responsible for ensuring that its digital infrastructure runs seamlessly, allowing for faster processing of information and data by computer programs. Creating an in-house IT division is essential to businesses operating with that in mind.

The benefits of IT offshoring make it an appealing option due to the following components:

Cost-efficiency

Outsourcing and offshoring solutions are known for their efficiency benefits. Businesses must stay cost-efficient to ensure that they have flexibility in their budgets for growth projects and expansion plans. Offshoring IT operations can allow companies to save costs on almost everything that is required for the department. The process of recruiting and hiring in-house IT specialists will result in massive expenses for labour. The equipment and the tools needed for the IT department will also be a huge amount of cost. IT offshoring allows corporations to save as much as 70% of all IT-related expenses particularly the professional salary and benefits package.

Access to Global Talent

If you don’t have an issue with funding local IT professionals, the labor market might be your obstacle. IT specialists are in high demand everywhere particularly in countries that are business-friendly. However, this results in higher markups in the cost of labor, placing a lot of small to medium-sized businesses in a challenging spot. Furthermore, large corporations are expanding their IT divisions, attracting more talent in the local labor market. The result is that the talent shortage is a real risk for businesses. IT offshoring permits businesses to expand their recruitment efforts by reaching out to regions of the globe where talent is abundant, and at a lower cost.

An Important Step in Digitalization and Globalization

IT offshoring impacts both elements in ways that in-house IT divisions aren’t able to. The role of the IT department is to support companies’ growth digitally, which in turn assists them to make a mark all over the world. The nature of offshoring is the creation of an operational branch in a different location for your company, which implies that all communication and operations take place electronically. In addition, globalization becomes an achievable goal when the offshore team having an presence on a foreign market.

Those benefits present IT offshoring as a more appealing option than hiring an in-house team. Yet, there remains the question of where you should establish an IT offshore group. Among the many countries specializing in BPO solutions, the Philippines is growing rapidly in the IT sector.

The Philippines’ Steps to Strengthening the IT-BPO Industry

The Philippines is among the top nations in the world in providing high-quality offshoring solutions. The enormous BPO industry is one of the biggest economic drivers of the nation, providing more than 1.3 million jobs to Philippine professionals and over $30 billion to the economy every year. There are many branches of the Philippines which are thriving in the BPO business, and one of them is specialized in providing foreign clients with offshore teams in IT.

The IT-BPM industry places the Philippines first in services related to voice and holds 13% of the global market share. In 2020 the Philippine IT-BPM sector generated $26.7 billion in revenue. This was all achieved despite the challenges of worldwide pandemic, with the Philippines being the most affected attack than other countries.

However it is true that the Philippines made significant progress in March 2022. The stakeholders and companies in the IT-BPM industry offer their support for the Philippine Economic Zone Authority (PEZA) to continue the disrupted commercial zone’s development within Metro Manila. If the ban is lifted, BPOs can set up offices in PEZA-accredited buildings to boost rural development which will allow for more growth and success for BPO companies. Foreign clients profit from setting up businesses and infrastructures.

The Philippines is also on the verge of stopping the threat of the Covid-19 disease within its borders. The federal government recently put Metro Manila and 38 other cities under Alert Level 1, the most relaxed restriction since the start of the pandemic. The government of the Philippines has always been active and vocal in its support for the BPO business. BPO companies can call for employees to return to work, enhance services for clients as well as the strategies and approaches adopted during the pandemic. Recent developments are what make IT offshoring in the Philippines an excellent solution to ensure the future of clients.

Conclusion

In the Philippines’ BPO industry is ready to take off after a long stint under the tight pandemic lockdowns. The IT-BPM industry is already moving up the global rankings despite those limitations. But, it is vital for customers to work with the appropriate offshoring business to get the best results.

iSupport Worldwide is one of the leading offshoring companies in the Philippines. Its 17 years of outstanding service led to an impressive growth and success which enabled it to prosper despite the pandemic.

If you are in need of IT offshoring services and support, you can arrange a discovery call with usto discuss how to setup for your offshoring team to the Philippines. Are you looking to establish an IT offshore team and office fast? We can do it within 30 days! Let’s talk!